1.1. Things To Know

Things To Know

Evergreen doesn’t place patron initiated holds on specific monograph copies; it places holds at the title level and looks for the closest copies to fill them.

EG always looks for a copy by…
- Creating a potentials list and targeting one specific copy (if one is available)
  - The copy will appear on the hold pull list of the circulating or home library
  - The library must run their pull list and physically go pull and scan the item to capture the hold
    - Note that at the point of scanning the item, the item may end up being captured for a different patron – that’s okay, it means that the other hold got filled opportunistically or canceled.
EG sometimes looks for a copy by…
- Looking for an opportunistic capture at the pickup library
  - Opportunistic capture can be configured using the “soft stalling interval”, otherwise it is the “Hungry Hungry Hippos™ method” of hold capture – anytime an item is scanned anywhere that could fill any hold anywhere, it will be captured and transited.
  - The larger the soft stalling interval the longer opportunistic capture keeps looking exclusively at the pickup library. This increases the chance of “serendipitous” return and capture of an item for a hold and reduces transiting.
    - Note that stalling only affects opportunistic capture, it doesn’t affect targeting.

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